If you are interested in mapping TalkDesk data into Hoopla, you must first install the Hoopla app in your TalkDesk account. Follow the steps below to get started.
-
Before getting started, Hoopla will need the your TalkDesk account name.
-
This is the name you use when logging into your TalkDesk account.
-
-
Once you have your TalkDesk account name, reach out to our Support Team to request a Hoopla app link (be sure to include your TalkDesk account name).
-
Once you've put in your request, our Support team will get back to you with a special link that you can use to install the Hoopla app in TalkDesk.
-
Once you receive the link, follow the prompts to install the app:
-
Select from one of two plans (this is will enable you to use the Hoopla app within TalkDesk & is billed by TalkDesk).
-
The options are 1 month free trial or $30 per user per month.
-
If you are already an existing user, select the free trial option (you will not be double billed).
-
-
Specify which Users for whom you wish to enable the Hoopla app
-
Any user who's data you wish to pull into Hoopla must be selected here.
-
You are not required to select any users here.
-
-
Specify if you want to Auto Install the Hoopla app for specific roles
-
You may opt to auto-install the Hoopla app for any users with a specified role (this is not required)
-
-
Confirm Authorization
-
The final step asks you to authorize the installation of the app and allow Hoopla to access specific information in your TalkDesk account.
-
-
Finally, click the box at the bottom to agree with the Terms & Conditions and click Install.
-
-
If you have successfully installed the app, you will see a green banner in the bottom right corner confirming installation and you will be able to start using TalkDesk in your Hoopla account.
-
Before proceeding to the next step (Authorizing the TalkDesk Integration), you will need to contact Support and request the TalkDesk integration be turned on for your account. *Once our TalkDesk integration is no longer in Beta, this step will no longer be necessary.