Scheduled Segments - FAQ (Hoopla)

How can I see past & future Segments?

In the middle column, click into the calendar picker to see events in the past or future. Grey dots beneath each day indicate a date containing a scheduled Segment; click on that date to see Segment details.

If you wish to reuse a segment that has already taken place, you may do so by adjusting the segment details:

  1. In the calendar picker, locate the past segment you wish to use.

  2. Click into the segment details and adjust the scheduled details in right-hand column to a future date and time.

  3. If you change the segment details to a different date and time, it will no longer appear in the calendar in its former date and time.

What time zone will my schedule be displayed in?

Your Scheduled Segments will display in the local time of the device displaying your channel. For example, say you configure your Scheduled Segment to display at 8:00 am and you are located in California. The Segment will display at 8:00 am PST on TVs in your office, and at 8:00 am EST on TVs broadcasting that channel in New York.

Can I schedule two Segments to start at the same time?

No, you may not schedule more than one segment to start at the same time on the same date. If you accidentally schedule two segments to start at the same time, we've got you covered: you will see a warning message underneath the date & time box and you will be unable to save your channel.


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