Scheduling content in advance

Scheduling content with Raydiant allows you to set your screens up with recurring content like menus or daily specials with the greatest of ease. This feature helps avoid micromanaging your screens during your rush hours by scheduling your content in advance.

How does scheduled content work?

Scheduled playlists can be used to display content that appears on the screen at specific times of the day, or even on specific days of the week or month. You can schedule your playlist to join or to override the content within the parent playlist in which it is nested (learn more about Nested Playlists). When your schedule starts, your playlist will either join the scheduled playlist's content into the content of the parent playlist, or it will stop playing the parent playlist altogether and switch over to the content in your scheduled playlist. With both join and override, the content of the scheduled playlist runs until the selected end time. At that point, your ScreenRay automatically switches back to the default content in the parent playlist.

Step-by-step instructions

1. Click the screen you want to schedule content for under the Screens view and click on the name of the playlist, or edit a playlist from your Library.

2. Click the ellipses (...) to the right side of a playlist item to open the Action Strip and select 'SCHEDULE'.

3. Turn on 'ENABLE SCHEDULING'.

4. You should now see an Action Modal containing several options you can set for scheduling your playlist:

    • Schedule Type: A nested playlist can be scheduled to join any currently playing parent playlist content, allowing for simple addition and subtraction of content from a playlist. Or it can be set to override it entirely, replacing all other content until the scheduled end time.
    • Start Date & Time: Specify the exact day and time your scheduled content will appear on your screen.
    • End Date & Time: Specify the exact day and time your scheduled content will be removed from the screen and return to your default loop.
    • This is a repeating event: If you turn this toggle on, you can set your content to repeat on a weekly or monthly basis. If you select 'week', you can choose multiple days of the week for it to repeat on. (So if you want your schedule content to take effect at the same time each day, you can set it to recur weekly, every day of the week.) If you select 'month', you can choose the days of the month for it to repeat on.

5. Make sure the scheduling looks right, then click 'Done' and 'Save'.

6. Go to the Screens view and click 'Publish' to send your new schedule to the screen!

EnableSchedulingActionModal.png

Enable Scheduling Action Modal

Why isn’t my scheduled content playing correctly?

A few things should be checked when noticing that your scheduled content is not playing correctly:

  • Double-check the time your scheduled content is set to play, and review the time zone at the top of your schedule. If you've signed up prior to April 2022 and haven't enabled multi-timezone scheduling, your scheduled times are based on the time zone of the computer that originally created the schedule. This can potentially cause confusion if you're traveling in a different timezone. To always use device time zones enable multi-timezone scheduling.
  • Your playlist should always contain at least one piece of default content, so that your screen has something to display during times when there's no scheduled content set.
  • If there’s a scheduling conflict between a parent playlist and a child playlist, the parent playlist schedule always wins. Think of the playlists as gatekeepers - if the upper playlists aren’t playing, their child content won’t play.
  • If you still see content running at unexpected times, please contact support@raydiant.com.
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